Employment | North Point Care

Person completing employment paperwork at an office desk

Quick overview

Select your role and view requirements

Showing the current employment requirements for Support Worker.

Certificate III or higher in Individual Support
National Police Check
NDIS Worker Screening Check
Infection Prevention and Control
First Aid and CPR
AUSMED Passport
Motor Vehicle Insurance
Driver's Licence
Vehicle Registration

Requirement details

Select your role, then keep the essentials up to date

The items below summarise what workers should prepare or renew. Some requirements include public links, while others will be handled directly with North Point Care.

Certificate III or higher in Individual Support

Support workers must hold a Certificate III or higher in Individual Support, or an equivalent qualification recognised for aged care and disability support roles.

National Police Check

All North Point Care employees are required to hold a current National Police Check. The police check must be issued within 12 months of the relevant start date or compliance review.

$42.00Must be issued within 12 months of start date

Apply for a Police Check

NDIS Worker Screening Check

North Point Care employees will be required to pass an NDIS Worker Screening as part of safe service delivery.

$128.20Valid for 5 years

Start the NDIS Screening Check

Infection Prevention and Control

Support workers must complete all 6 free Infection Prevention and Control eLearning modules. Each module provides a certificate, all 6 certificates must be completed, and the training is valid for 12 months.

Free6 modules | valid for 12 months

Complete Infection Prevention and Control

First Aid and CPR

Support workers are expected to hold current First Aid and CPR so clients can be supported safely and confidently.

First Aid $95.00 | CPR $55.00First Aid valid for 3 years | CPR valid for 12 months

Book First Aid and CPR

AUSMED Passport

Create a free AUSMED Passport so completed learning records and certificates can be kept together for employment checks. It takes approximately 3 hours and 30 minutes to complete.

FreeApprox. 3 hours 30 minutes

Create AUSMED Passport

Motor Vehicle Insurance

Be ready to provide current motor vehicle insurance details for the vehicle you will use.

Driver's Licence

Have your current driver's licence ready for identity, role, and travel checks where driving is part of the role.

Vehicle Registration

Be ready to provide current vehicle registration details for any vehicle you will use for work.

TFN and Superannuation

Have your Tax File Number and superannuation details ready so employment paperwork and payroll setup can be completed without delay.

FAQ and support

Answer the practical questions staff usually ask first

These answers help staff understand what to prepare or renew, when to ask for help, and how to avoid delays.

Need help with employment requirements or renewals?

Ask questions early if anything is unclear.

If you are unsure about a requirement, expiry date, or the documents you need to provide, contact North Point Care early so the process stays smooth.

Contact North Point Care

Do I need to complete everything before my first shift or renewal deadline?

You should begin completing required checks, training, and documents as early as possible. If something is still in progress, contact North Point Care so the team can confirm what must be finalised before you start or before an existing item expires.

Which items have public links I can use now?

This page includes live links for the National Police Check, NDIS Worker Screening Check, Infection Prevention and Control modules, First Aid / CPR booking, and AUSMED Passport.

Will I need to provide anything else?

Possibly. Additional ID, documentation, and employment forms may still be required by law or for your specific role, and the team will guide you through anything else that needs to be completed.