Staff requirements and renewals

Keep your checks, training, and documents ready with North Point Care.

This page helps new and current North Point Care team members prepare or renew the key checks, training, and documents needed for safe work. Use it as a clear starting point when you are getting started or updating anything that has expired or is about to expire.

Quick overview

  • National Police Check
  • NDIS Worker Screening Check
  • Infection Control Module
  • First Aid and CPR
  • TFN
  • Motor Vehicle Insurance
  • Other ID, documentation, and forms as required by law

How to stay ready

A simple process keeps onboarding and renewals clear

Use these steps to check what applies to you, complete the right training, and keep required documents current.

01

Review the full requirements list

Start with the quick overview and detailed requirement cards below so you know which checks, certificates, and documents apply to your role or need renewing.

02

Complete your checks and training

Use the linked providers where listed to organise your police check, NDIS screening, infection control training, and First Aid / CPR requirements.

03

Gather your required documents

Have your TFN, motor vehicle insurance details if required for the role, and any additional ID or supporting documentation ready for review.

04

Confirm anything unclear with the team

If anything is unclear, contact North Point Care early so questions can be sorted before your first shift, renewal deadline, or next compliance check-in.

Requirement details

Keep the essentials visible and up to date

The items below summarise what workers should prepare or renew. Some requirements include public links, while others will be handled directly with North Point Care.

National Police Check

All North Point Care employees are required to hold a current National Police Check. The police check must be issued within 12 months of the relevant start date or compliance review.

$42.00Must be issued within 12 months of start date
Apply for a Police Check

NDIS Worker Screening Check

North Point Care employees will be required to pass an NDIS Worker Screening as part of safe service delivery.

$128.20Valid for 5 years
Start the NDIS Screening Check

Infection Control Module

All support workers must complete infection control training every 12 months to help prevent the spread of infections and maintain safe practice.

FreeRenew every 12 months
Complete Infection Control Training

First Aid and CPR

Support workers are expected to hold current First Aid and CPR so clients can be supported safely and confidently.

First Aid $95.00 | CPR $55.00First Aid valid for 3 years | CPR valid for 12 months
Book First Aid and CPR

TFN

Have your Tax File Number ready so employment paperwork and payroll setup can be completed without delay.

Motor Vehicle Insurance

Be ready to provide current motor vehicle insurance details for the vehicle you will use.

FAQ and support

Answer the practical questions staff usually ask first

These answers help staff understand what to prepare or renew, when to ask for help, and how to avoid delays.

Need help with onboarding or renewals?

Ask questions early if anything is unclear.

If you are unsure about a requirement, expiry date, or the documents you need to provide, contact North Point Care early so the process stays smooth.

Contact North Point Care
Do I need to complete everything before my first shift or renewal deadline?

You should begin completing required checks, training, and documents as early as possible. If something is still in progress, contact North Point Care so the team can confirm what must be finalised before you start or before an existing item expires.

Which items have public links I can use now?

This page includes live links for the National Police Check, NDIS Worker Screening Check, Infection Control Module, and First Aid / CPR booking.

Will I need to provide anything else?

Possibly. Additional ID, documentation, and employment forms may still be required by law or for your specific role, and the team will guide you through anything else that needs to be completed.